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Case Study:

Driver and Vehicle Licensing Agency logo with UK coat of arms.

Services

  • Candidate Journey

  • EVP Videos

  • Job Brochure

  • Campaigns & Content

  • Microsite

  • Permanent Recruitment

Result

Increased fill rates, enhanced employer brand, stronger candidate engagement.

Introduction

The DVLA, an Executive Agency of the Department for Transport (DfT) based in Swansea, employs around 6,000 people on a hybrid model. DVLA Digital drives the agency's digital transformation, developing agile technologies and platforms to meet evolving customer needs and support future tech advancements.

Gradient color X on white background
    • Struggled to attract the right talent to support DVLA’s digital services.

    • Limited local talent pool within commutable distance of Swansea.

    • Negative perceptions around tech stack, culture, and career opportunities.

Two gradient arrows pointing right on a white background.
    • Produced a Job Brochure and new EVP video highlighting DVLA’s mission, values, culture, tech stack, diversity, and learning opportunities.

    • Created engaging social media assets to support recruitment campaigns.

    • Delivered full recruitment service, sourcing candidates from across the UK for relocation to Swansea.

Abstract logo with gradient arrows in teal and magenta
    • Enhanced candidate attraction through a professional EVP video, filmed on-site in Swansea, highlighting DVLA’s mission, values, culture, and diversity.

    • Increased engagement with a customisable job brochure for each DDaT vacancy, reinforcing DVLA’s brand and EVP, improving candidate experience.

    • Built strong talent pools across Wales and the South West, proactively sourcing candidates nationwide, leading to an increase in fill rates from 35% to over 75%.

    • Elevated DVLA’s employer brand, with the EVP video and job brochures becoming key assets in recruitment, positioning the agency as an employer of choice.

Two tablets displaying pages from the Driver & Vehicle Licensing Agency (DVLA) website, featuring digital services and staff profiles.
Three digital slides from the Driver & Vehicle Licensing Agency. The first slide outlines their digital mission and commitment to technology transformation. The second slide discusses their inclusive workplace initiatives, emphasizing equality, mentorship, and support. The third slide offers a job description for a Senior Backend Engineer, highlighting responsibilities and required skills.

⬆︎ Job Brochure

⬆︎ EVP Video.

⬇︎ Social and marketing Assets

Mobile screen with Driver & Vehicle Licensing Agency logo, featuring images of people and hexagonal sections labeled: Technical Product Manager, Software Developer, Cloud Engineer, Agile Delivery Manager on a green background.
Tablet displaying "Driver & Vehicle Licensing Agency Hiring Manager Q&A" with a blurred steering wheel background.
Hexagon icons including scales of justice, two people sitting, group of people, cloud network, list with cursor, circles overlapping, and a gear with a graduation cap.
Person holding a tablet displaying a cyber security consultant job advertisement for DVLA Swansea by Inspire People, focusing on job responsibilities and qualifications.

⬆︎ Social slides with Loom overlay.

⬆︎ Employee insight EVP Video.

Digital Attraction and Engagement Manager / DVLA

“DVLA sought to partner with a consultancy that could provide added value/innovation for specifically recruiting external candidates for difficult to fill roles. Inspire People delivered a professionally produced EVP Video shot on site and a bespoke Candidate Job Brochure easily customisable for each Digital, Data and Technology vacancy to reinforce DVLA’s brand, values, culture, and EVP Video.”

Ready to assess the effectiveness of your talent attraction?